Privacy Policy

Personal Information:

• Name, email address, phone number, and date of birth

• Payment and transaction information

• Identity verification documents (when required)

• Communication preferences

Automatically Collected Information:

• IP address, device information, and browser type

• Usage data and activity logs

• Cookies and tracking technologies

How We Use Your Data:

• To create and manage your Cricket ID

• To process transactions and provide customer support

• To improve our services and user experience

• To send important updates and communications

• To comply with legal and regulatory requirements

Data Protection Measures:

• Industry-standard encryption for data transmission

• Secure storage systems with access controls

• Regular security audits and updates

• Staff training on data protection practices

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality

• Performance Cookies: Help us understand how you use our site

• Functional Cookies: Remember your preferences and settings

• You can manage cookie preferences through your browser settings

We may share information with trusted third-party service providers:

• Payment processors for transaction handling

• Communication platforms (Telegram) for customer support

• Analytics services to improve our platform

• Legal and regulatory authorities when required by law

• All third parties are bound by confidentiality agreements

Your Rights:

• Access your personal data at any time

• Request correction of inaccurate information

• Request deletion of your data (subject to legal requirements)

• Opt-out of marketing communications

• Port your data to another service

Data Retention:

• We retain your data only as long as necessary for our services

• Account data is kept for legal and regulatory compliance

• You can request data deletion by contacting our support team

• Our service is not intended for users under 18 years of age

• We do not knowingly collect information from minors

• If we discover that a minor has provided information, it will be deleted immediately

• Parents or guardians should monitor their children's online activities

• We will notify affected users promptly in case of a data breach

• Notifications will include the nature of the breach and steps being taken

• We will comply with all legal requirements regarding breach notifications

• Users will be advised on protective measures they can take

• This privacy policy may be updated from time to time

• Changes will be posted on this page with an updated revision date

• Continued use after changes constitutes acceptance of the updated policy

• Significant changes will be communicated via email or platform notifications

If you have questions about this Privacy Policy or your personal data:

• Contact us through our Telegram support channel

• We will respond to all privacy-related inquiries within 30 days

• You can request a copy of your data or exercise your privacy rights